Ordering and Shipping FAQ’s

My district requires a quote before ordering. How can I get one?

Submit the Request a Quote form and c21 Student Resources will get a quote to you within 24 hours. You may also call us at 949-723-5131 or email us at info@c21Student.com with the following information: Name of school/contact, shipping address (including zip), title and quantity of workbooks and Instructor’s Guides needed.

How do I place an order with c21 Student Resources?

You may order your books through this website using our shopping cart and any major credit card. You may also download DEAR HS + Order form and send by fax (949) 209-1871, mail your order to c21 Student Resources at P.O. Box 8677, Newport Beach, CA 92658, or call us at 949-723-5131. We accept checks, credit cards, and purchase orders.

How soon after I place my order will my books ship?

c21 makes every effort to ship orders within 24-48 hours. Larger orders, shipping via freight (see below), go out within 2-5 days of receipt. If your school is ordering for summer or fall, you may want to order 2-3 weeks ahead of your preferred delivery window as this is a busy time of year here.

How will my books ship?

c21 Student Resources does its best to keep shipping costs as low as possible, which means that orders ship via USPS Media Mail. This is a cost effective way to ship books, but it can take up to 7-10 days for delivery. Your order may ship in multiple boxes, which may not all arrive on the same day. Be patient, Media Mail is pretty reliable — it’ll get there. If your entire order has not arrived within 10 days, call us.

What if I need my books sooner?

If you need your books sooner, we are happy to accommodate requests to ship via Priority Mail or Fed Ex. Just call us at 949-723-5131 for the additional cost.

What if my school’s order is large — 300 books or more?

For up to about 300 books, USPS Media Mail is the most cost effective method of shipping. For 300+ book orders, freight may be the way to go, so call or email us before placing your order and we’ll check out the best options.

For more information about our programs, feel to contact us! 949-723-5131 or info@c21student.com